If I’m having a bad
If I’m having a bad day, there is nothing better to me than a nice meal full of carbohydrates at the Black Eyed Pea. Last night, I needed it. I give this restaurant chain quite a bit of business, and I guess I’m spoiled by the best BEP waitress ever, Sarah, at the Greenville location. We dined at the Forest location and had the rudest waiter. When I asked him if I could have something, he said no. I laughed, figured he was joking. Later, he slammed Matt’s Dr. Pepper down on the table.
The ultimate, though, was when I asked for a box to take home my food. He brought me this tiny 4″x7″ box to put all my food in, when I’d only eaten about 1/4 of it. I asked for another, and he brought this tiny bowl thing. When he returned later with the check, he had the nerve to rudely ask, “Do you have enough containers?” I couldn’t believe it. He could have given me a regular take out box in the first place and not had to keep running back to the kitchen. When someone has a full plate of food, there is no need to make them shove it all into one tiny box. I think I’m going to write a letter.
I would write the letter. The restaurant I work at has had waiters fired for only one complaint before.
Restaurants are a service industry. If you ain’t providing service to your customer, then what are you doing?
Hell, I would have complained very loudly to the manager in person, then and there. Nothing works quite like making a public scene.
public scene = spit in food. or worse.
Well, I’ll tell ya, Ali McGraw…she would have never taken bullshit from Ryan McNeal. See ya.
You should absolutely write a letter, assuming you know the waiter’s name. Make sure you include a specific demand (like an apology letter) and contact information.
Do it. The last time I got crappy service (and burnt food to boot) at a usually good place, I wrote a bitchy letter, tossed it in their comments box, and got a free meal for two out of it.
As he seemed upset that you were taking home food, I would have left one of the containers full of food and mixed the tip in with it.
ooh, i like dave’s idea. creative, yet says to the waiter, kiss my ass.