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“I thought you said ‘representative’. Is that correct?”

March 23rd, 2005

The best quote from my hour on the phone with various Sprint PCS support techs today:
“So, I’m confused. You’re saying that the camera that I’ve been taking pictures with isn’t actually a camera and that’s why I can’t send photos?”

Categories: random
  1. March 23rd, 2005 at 21:45 | #1

    Well, of course, that explains…WHAAAAAAAAAA?

  2. March 24th, 2005 at 06:24 | #2

    Clear. as. mud. sheesh.

  3. Nat
    March 24th, 2005 at 08:57 | #3

    Ahhh……customer support

  4. March 30th, 2005 at 14:21 | #4

    Do you need a hug? We have our company cell phones though Sprint. I wanted to change something on the account that I couldn’t do online. The CSR told me, “We don’t have business accounts, you have to give me a social security number, Mrs. Bechtel.” WHA? I work for Bechtel Infrastructure, are you freaking kidding?????

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